Name: Carbon
Availability: InStock
Author: Carbon

Question 1

Is there a free plan?

Accepted Answer

Yes. The Free tier includes up to 3 projects, task management, basic invoicing, and time tracking — no credit card required. Upgrade to Pro when you need email integration, CRM, AI agents, and the full reporting suite.

Question 2

Can I import data from other tools?

Accepted Answer

Carbon supports CSV import for tasks, contacts, and invoices. We also have direct migration guides for Trello, Asana, and QuickBooks. Most users are fully migrated within an afternoon.

Question 3

How does the email integration work?

Accepted Answer

Connect your Gmail or Outlook account via OAuth — Carbon syncs your inbox in real time. You can read, reply, and compose without leaving the workspace. Emails are automatically linked to the relevant client or project in your CRM.

Question 4

Is my data secure?

Accepted Answer

All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We run on SOC 2 Type II compliant infrastructure with daily backups and 99.9% uptime SLA. You own your data — export everything at any time.

Question 5

What AI models do the agents use?

Accepted Answer

Carbon's AI agents run on Claude and GPT-4o. You can choose which model to use per task. Agents handle code review, security audits, automation, and more — all within your workspace context.

Question 6

Can I use Carbon with my team?

Accepted Answer

The Team plan supports multi-workspace environments with role-based access control. Assign tasks, share projects, and collaborate in real time. Each team member gets their own inbox and dashboard.

Question 7

Do you support bank transaction syncing?

Accepted Answer

Yes. Connect your bank account to automatically import and categorise transactions. Currently supported in Australia (UP Bank) with Wave, Xero, and Stripe integrations coming soon.

Question 8

Can I cancel anytime?

Accepted Answer

No contracts, no lock-in. Cancel your subscription at any time from the billing page. You'll keep access until the end of your current billing period, and you can export all your data before you go.

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